GDPR Compliance

Last updated: June 2026

Our Commitment to Data Protection

jade-grove is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of personal data seriously and have implemented appropriate measures to ensure compliance with data protection legislation.

Data Controller

jade-grove acts as the data controller for personal information collected through this website and our services. As the data controller, we determine the purposes and means of processing personal data and are responsible for ensuring that processing activities comply with applicable data protection laws.

Contact details:

jade-grove
47 Kingsway Gardens
London, EC2A 4NR
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We only process personal data when we have a valid lawful basis for doing so. The lawful bases we rely upon include:

• Consent: Where you have freely given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract to which you are party, or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your rights and freedoms.

Your Data Protection Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right to be Informed: You have the right to be informed about the collection and use of your personal data.
• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate personal data or complete any incomplete data.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organisation, or directly to you, in certain circumstances.
• Right to Object: You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
• Rights Related to Automated Decision Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We will respond to your request within one month, though this period may be extended by two further months where necessary, taking into account the complexity and number of requests.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect your personal data against accidental loss and unauthorised access, use, alteration, or disclosure. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

International Transfers

Whenever we transfer your personal data outside the United Kingdom, we ensure appropriate safeguards are in place to provide a similar degree of protection as UK data protection laws. Such safeguards may include standard contractual clauses approved by the UK Information Commissioner's Office.

Changes to This Notice

We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically to stay informed about how we are protecting your data.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk